Privacy policy

Rising Through (“we” or “us” or “our”) respects the privacy of our users (“user” or “you” or “visitor”) and is committed to protecting the privacy of all visitors to the website. This Privacy Policy explains how we collect and use your information as it relates to your activities when you visit our website www.risingthrough.com. This Privacy Policy also explains how we disclose and safeguard your information when you visit our website (collectively, the “Site”) and its relation and connection to any other media form and channel and mobile website and application. This website is owned and managed by Rising Through. Please carefully read this Privacy Policy. If you disagree with this Privacy Policy's terms, please do not visit the site. Without notice or reason, Rising Through may change this policy. “Last Updated” information in the Privacy policy will indicate when changes or modifications were made to the website. To protect privacy and remain informed of changes or modifications, we encourage users to review the policy regularly. By using this website and continuing to use the website, you agree to the terms of this policy and agree to any changes or modifications made to the website without specific notice.  

Data Collection

Personal data is collected when you visit this website. This data is needed to run this website and protect and improve its platform and services. This website collects personal data to power site analytics, including: personal identifiable information such as your name and email address, that is provided by you under no obligation to be able to participate when registering for newsletters, updates, and events. When you submit information to this website via webform, we collect the data requested in the webform to track and respond to your submissions. We share this information with our website hosting provider so that they can provide website services to us. We also share this information with Google API for storage and Zapier for data porting. When using this website, information about your browser, network, and device; pages you visited prior to and after coming to this website; your IP address is also collected. This information may include details about your use of this website, including clicks; internal links; pages visited, scrolling; searches, and timestamps. We share this information with our website analytics provider to learn about site traffic and activity and properly display this site to you. The site uses font files from Google Fonts and Adobe Fonts. The servers where the font files are stored may receive personal information. Mobile device data is collected when accessing the website from a mobile device, including the device’s location, model and manufacturer, and mobile device identification. When you buy something on this website and create a customer account, we collect personal information from you to fulfill the order and improve our checkout experience and customer service. We may collect information such as your billing address, details relating to your purchase (for example, event date, time and login information), email address, name, and phone number. We share this information with our online store hosting provider and our website hosting provider so that they can provide website services to us. As you go through checkout, this site may auto-complete your billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Information Use

When using the website, Rising Through may use your personal identifiable information, provided by you under no obligation, to receive information, purchases and refunds, services, surveys, promotional and marketing communications regarding promotions and events, troubleshoot problems, resolve disputes, assist matters related to the law, updates to the website, to improve the website experience by monitoring and analyzing usage and trends for legal purposes, communications management, business and market analysis and planning to gather data and other business activities as needed.

Information Disclosure

The website may include opportunities for interactions with other users, such as online events or blog comments. Such interactions may allow other users to see personal identifiable information, including your name, activity or chat log and history, comments, and photo or live video.

The website content and activities do not comply with the Personal Health Information Protection Act (PHIPA). Anything that is considered personal health information (PHI) should not be provided, shared, transmitted, used, stored or disclosed. Disclosure of PHI may terminate your access to the website and any activities related or connected to Rising Through. If you provide, share, transmit, use, store or disclose PHI, you agree to waive any liabilities, losses, judgements, and damages and assume the reasonable legal and administrative costs and expenses that arise from the PHI disclosure.

Information Security

Rising Through respects your privacy and uses physical, administrative, and technical measures to protect and secure your personal information; however, we cannot guarantee the confidentiality of communications through the website. Online disclosure of the information is vulnerable, and unauthorized parties may intercept and misuse your personal information despite our efforts. Despite our efforts, we cannot guarantee your personal information's complete security since there is no guarantee against any interception or other type of misuse with data transmission.

The website provides links to other third-party providers and websites. A review of the terms of use and privacy policies of these providers and websites should be reviewed prior to clicking on these links. Rising Through is not responsible for these websites and the information provided. By clicking on the links, you are doing so with understanding the websites’ privacy policies and terms of use.

Technology Tracking

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. Information about viewing the cookies dropped on your device is available here. These functional and required cookies are always used to serve this website to you securely. These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Communications

We may send you communications such as emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with our hosting provider, our email communications provider, so that they can send these emails on our behalf. You may also note your communication preferences when you register your account with the website. You can also update your preferences when logging into your account (if applicable) or contacting us directly (our contact information is below). Should you want to update your communication preferences with a third-party provider, you will need to contact them directly.

We may email you with messages about your order or account activity. For example, we may email you to tell you that you’ve created a customer account and made a purchase. It is not possible to unsubscribe from these messages. We share your contact information with our website hosting provider so that they can send these emails to you on our behalf.

Policy for Children

This website is intended for individuals aged 18 and over. It does not knowingly market or design the website to attract children under 18, nor intends to collect their personal identifiable information. Should Rising Through be in possession of personal identifiable information or contact information of a child under 18, the data will not be disclosed to a third party. If Rising Through has personal identifiable information about a child under 18, please contact us through our ‘contact us’ page.

if you have any comments or questions about our Privacy Policy, Please get in touch with us through our ‘Contact Us’ page :

Last Updated: May 18, 2023